Terms and Conditions (cont..)

Events beyond our control

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

Liability

1.1 If the goods we deliver are not what you ordered or are damaged or defective in any way or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us by e-mail (admin@powerbee.co.uk) or phone (0845 094 8821) of the problem within 7 working days of the delivery of the goods in question.

1.2 if you notify us of a problem under condition 1.1 you must return the goods to us or you will remain liable for their cost. Unless otherwise agreed, you are liable for the cost of returning the goods.

1.3 Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition, and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under clause 1.1 above.

1.4 Product images used on the website are for illustative purposes only

1.5 All guarantees or warranties exclude the replacement of batteries where these are included. Batteries by their nature are replaceable and have a finite usage life the length of this usage life depends upon the use of the product and where appropraite the settings of the product.

1.6 For Items returned where there is no fault, where the
customer has decided to cancel the order for any reason
we retain the right to apply a transaction charge
to cover any reasonable costs incurred due to this cancellation

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